TRAINING We undertake to employ the right personnel for the Job; each new Bailiff has to go through an induction period in order to qualify. WE WOULD BE LOOKING FOR THE FOLLOWING OUALITIES - An ability to converse on all levels - Having a good grasp of the English Language - Good hand writing for legible reporting - Correct attitude towards debtors - Correct attitude towards Claimants - Educated to a reasonable standard - Full driving Licence - No previous convictions - Not in debt that is out of the ordinary - Honest with integrity INITIAL TRAINING FOR BAILIFFS' - Theoretical and practical training on the Law of Distress - One to one training for 1 month with a fully qualified senior Bailiff - On going training monitored on a monthly/quarterly basis - Training and advise as to lone working requirements (Health and Safety) - Training under the Human Rights Act - Training on our internal code of conduct - Training on the Data Protection Act ADVANCED TRAINING FOR BAILIFFS' - Avoidance of violence course - First Aid care in the community - Rigid hand cuff course TRAINING FOR OFFICE STAFF - A three month period of office induction and office procedures - Full training on our system resources (inputting data etc) - Full training on how to deal with Debtors over the Telephone - Full training on how to deal with Debtors at the counter - Training on how to produce accurate reports for our clients - Training on banking procedures - Training on Health and Safety at Work